FAQs

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WHAT CAN I ORDER?
We sell Baby Accessories and kidswear for girls aged from three to ten years.
WHERE IS FIVE OF US MADE?
All FIVE OF US items for sale on the website are made by our family run manufacturers in Spain.
HOW ARE THE ITEMS MADE?
All our items are made using organic cotton, natural fabrics and recycled yarns which are certified by expert bodies such as GOTS, ECOVERO or RWS. We work with small, family run businesses and artisans within a safe work environment and their work conditions are also certified by recognised expert bodies.
DO I NEED TO CREATE AN ACCOUNT TO ORDER?
No, you do not need an account to order, as we offer guest checkout.
DO YOU DELIVER WORLDWIDE?
Not directly through our website, since we currently only ship to the United Kingdom (England, Wales, Scotland and Northern Ireland).
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
It should not take longer than 3-5 days.
CAN I CANCEL MY ORDER?
Once we have dispatched your order, we will not be able to cancel it. We will normally dispatch orders within 48 hours.
CAN I RETURN MY ORDER?
You can, please refer to the Terms of Sale to see the conditions that apply. You will be responsible for paying for your return shipping costs.
CAN I MODIFY THE DETAILS OF MY ORDER?
You can change your delivery address and dates through our shipping partner.
HOW MUCH ARE THE SHIPPING COSTS?
All shipping costs to your home address (including import duties) are already included in the selling price.
DO YOU COLLECT MY DATA WHEN I USE YOUR WEBSITE?
Yes, we collect certain data when you use our website or sign up for an account with us. The full details of the data we collect and how we protect your data are contained in our Privacy and Cookies Policy.
HOW DO I CLEAN FIVE OF US PIECES?
All Five of Us are easy to care. Please click here to know better HOW TO LOOK AFTER your items.

Please contact us at info@fiveofus.com for any other querie. Also you can find more information on any of the above at our website Privacy & Cookies Policy, Terms & Conditions and Easy to Care section.

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QFJC Ltd International House, 142 Cromwell Road, London, United Kingdom, SW7 4EF